Collabera
San Antonio, Texas
Must Haves: IT support exp of 1-2+ years. Customer support experience or call center. Good communication skills. Basic understanding of ticketing systems. Can learn quickly. Can work in a fast-paced environment. Helpdesk-related tasks. Basic knowledge of Excel and understanding of how to read spreadsheets, etc. Understanding of how to escalate issues internally to L2/L3 teams. Schedule: Tuesday to