Ascendion Inc. Rio Rancho, New Mexico Responsibilities: Manage the escalated service requests of customers through different access channels. Take Inbound calls for customers calling into Escalations department. Route to appropriate area and or open a new case/complaint or escalate current case/complaint. Work flow daily 15- 20 calls and 40- 50 complaints overall to work and resolve. Responsible for validating customer entitlement. Lo |
Collabera Phoenix, Arizona Client: Banking/ Financial Job Title: Banking Customer Service Associated Job Location: Phoenix, AZ 85027 (Hybrid schedule) Job Duration: 6 months (Conversion to FTE) Job Description: Support Customer Service; proactively seek ways to improve processes. Perform moderately complex customer support tasks. Receive direction from supervisor and escalate non-routine questions. Interact with client pers |
Collabera Phoenix, Arizona Position Details: Client: Fortune 500 (Banking / Financial Giant) Job Title: Customer Service Representative 2 - Contingent Duration: 06 months (With possible Extension) Location: Phoenix, AZ 85282(Hybrid) Shift: Mon - Fri (8am-4pm Monday through Friday with a monthly Sunday rotation) Pay range: $18-19/Hr. Job Responsibilities: This position will be handling a combination of 60-80 inbound and outb |
Collabera Austin, Texas Responsibilities: Based on business needs and/or performance, may change to remote in the future. Local: Yes. Must be local to Austin Must be available for any 8-hour shift from 7 am to 7 pm. Respond to phone inquiries in a prompt, courteous, and concise manner. Assist with problem resolution as needed. Document all encounters in clear and concise online logs. Transfer callers to other Call Center |
Collabera Minneapolis, Minnesota Position Details: Position: Commercial Loan Representative Industry: Banking Job duration: 24 months (Possible Extension) Location: Minneapolis, MN 55415 (Onsite) Pay range: $24/hr. (without benefits) Responsibilities: This role will be part of a new team assisting with the release of equipment titles once the loans are paid off. Will support the release of titles to customers, ensure accuracy of |
Collabera New york, New York Responsibilities: Production maintenance and enhancement Ensure all APS procedures are followed by teams performing Global Credit Support in Production Provides 1st and 2nd level support front to end including e-trading, risk, booking & settlement. Manage and own P1/P2 incidents and problems end to end. Qualifications: Bachelor’s degree in a numerate subject (Engineering, Computer Science, Math, P |
Collabera Phoenix, Arizona Note: The position is Onsite (No Work from Home). Position Details: Position: Operations Specialist (HR / ER Intake Specialist) Industry: Banking/Financial Services Job duration: 6 months (Possible Extension) Work Location: Charlotte, NC 28202 OR Phoenix, AZ 85004 (Onsite) Shifts: Monday – Thursday (10 AM – 5 PM EST) & Friday (10 AM - 6 PM EST) Pay Rate: $22.12/hour Start Date: 9/9/2024 Responsibi |
Collabera Charlotte, North Carolina Urgent Hiring for Banking Customer / Banking Operations Representative in Charlotte at $30/hr Job Description: First point of contact for inquiries received from high revenue clients via phone/chat/email channel. Responsible for reading, analyzing and/or determining appropriate handling and resolution of requests. Requests consist of treasury, cash management, card and/or depository products. May |
Collabera Allen, Texas Title: Technical Support Specialist I Location: Allen, TX. Duration: 24+ months Responsibilities: Execute high-availability incident response for remote-hosted and Cloud-enabled customer operations Handle ServiceNow Incident Management, Change Management, and Problem Management Conduct remote network surveillance and event response Triage and resolve service-impacting incidents within SLA’s Partic |
Ascendion Inc. Seattle, Washington About Ascendion Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in New Jersey, our workforc |
Collabera Shoreview, Minnesota Position Details: Client: Fortune 500 (Banking / Financial Giant) Job Title: Customer Service Associate Duration: 06+ months Location: Saint Louis Park, MN(Onsite) Shift: Mon-Fri (08:00 AM to 05:00 PM) Pay range: $20-21/Hr. Job Responsibilities: Provide support to internal and external customers in account management, operations, documentation, and technical support. Review basic or tactical custo |