Ascendion Inc. Rio Rancho, New Mexico Responsibilities: Manage the escalated service requests of customers through different access channels. Take Inbound calls for customers calling into Escalations department. Route to appropriate area and or open a new case/complaint or escalate current case/complaint. Work flow daily 15- 20 calls and 40- 50 complaints overall to work and resolve. Responsible for validating customer entitlement. Lo |
Collabera Phoenix, Arizona Client: Banking/ Financial Job Title: Banking Customer Service Associated Job Location: Phoenix, AZ 85027 (Hybrid schedule) Job Duration: 6 months (Conversion to FTE) Job Description: Support Customer Service; proactively seek ways to improve processes. Perform moderately complex customer support tasks. Receive direction from supervisor and escalate non-routine questions. Interact with client pers |
Collabera Phoenix, Arizona Position Details: Client: Fortune 500 (Banking / Financial Giant) Job Title: Customer Service Representative 2 - Contingent Duration: 06 months (With possible Extension) Location: Phoenix, AZ 85282(Hybrid) Shift: Mon - Fri (8am-4pm Monday through Friday with a monthly Sunday rotation) Pay range: $18-19/Hr. Job Responsibilities: This position will be handling a combination of 60-80 inbound and outb |
Collabera Austin, Texas Responsibilities: Based on business needs and/or performance, may change to remote in the future. Local: Yes. Must be local to Austin Must be available for any 8-hour shift from 7 am to 7 pm. Respond to phone inquiries in a prompt, courteous, and concise manner. Assist with problem resolution as needed. Document all encounters in clear and concise online logs. Transfer callers to other Call Center |
Collabera Charlotte, North Carolina Urgent Hiring for Banking Customer / Banking Operations Representative in Charlotte at $30/hr Job Description: First point of contact for inquiries received from high revenue clients via phone/chat/email channel. Responsible for reading, analyzing and/or determining appropriate handling and resolution of requests. Requests consist of treasury, cash management, card and/or depository products. May |
Collabera Shoreview, Minnesota Position Details: Client: Fortune 500 (Banking / Financial Giant) Job Title: Customer Service Associate Duration: 06+ months Location: Saint Louis Park, MN(Onsite) Shift: Mon-Fri (08:00 AM to 05:00 PM) Pay range: $20-21/Hr. Job Responsibilities: Provide support to internal and external customers in account management, operations, documentation, and technical support. Review basic or tactical custo |
Ascendion Inc. Seattle, Washington About Ascendion Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in New Jersey, our workforc |
Collabera West Des Moines, Iowa Position Details: Position: Loan Servicing Representative Industry: Banking Job duration: 12 months (Possible Extension) Location: West Des Moines, IA 50266 Shift working: Mon-Fri Pay range: $19/hr. (without benefits) Responsibilities: Support Loan Servicing; seek ways to improve individual work processes within established procedures. Perform routine transactional support tasks. Regularly receive |