Ascendion Inc. Rio Rancho, New Mexico Responsibilities: Manage the escalated service requests of customers through different access channels. Take Inbound calls for customers calling into Escalations department. Route to appropriate area and or open a new case/complaint or escalate current case/complaint. Work flow daily 15- 20 calls and 40- 50 complaints overall to work and resolve. Responsible for validating customer entitlement. Lo |
Collabera Austin, Texas Detailed Job Description: Industry: Information Technology and Services Job Title: Customer Service Representative Location: Austin, TX 78727 Duration: 04 Months - (Extension/Conversion based on performance) Responsibilities: Interact professionally with providers and ancillary staff to address inquiries and concerns regarding provider enrollment and file maintenance for Medicaid programs Process |
Collabera Austin, Texas Responsibilities: Based on business needs and/or performance, may change to remote in the future. Local: Yes. Must be local to Austin Must be available for any 8-hour shift from 7 am to 7 pm. Respond to phone inquiries in a prompt, courteous, and concise manner. Assist with problem resolution as needed. Document all encounters in clear and concise online logs. Transfer callers to other Call Center |
Ascendion Inc. Rio Rancho, New Mexico Job Title: Customer Service Representative Job Description: Manage the escalated service requests of customers through different access channels. Take Inbound calls for customers calling into Escalations department. Route to appropriate area and or open a new case/complaint or escalate current case/complaint. Work flow daily 15- 20 calls and 40- 50 complaints overall to work and resolve Act as a c |
Collabera Austin, Texas Title: Customer Service Representative Duration: 6 months Location: Austin, TX Responsibilities: Provide unbiased assistance to Medicaid Providers regarding eligibility, medical claims status, and other program-related inquiries Assist with resolving problems and escalations as needed Respond to phone inquiries in a prompt, courteous, and concise manner Document all interactions accurately in onli |
Collabera Cheektowaga, New York Position Details: Client: Banking and Financial Role: Mortgage Service Representative Project Location: Cheektowaga, NY (HYBRID) Project Duration: 12+ Months Pay Range: $18/hour to $24/hour Roles and Responsibilities Maintain effective communication with all necessary parties involved in a new loan application, from the customer, broker, correspondent, loan officer, and co-workers to ensure a seam |
Collabera Minneapolis, Minnesota Position Details: Position: Commercial Loan Representative Industry: Banking Job duration: 24 months (Possible Extension) Location: Minneapolis, MN 55415 (Onsite) Pay range: $24/hr. (without benefits) Responsibilities: This role will be part of a new team assisting with the release of equipment titles once the loans are paid off. Will support the release of titles to customers, ensure accuracy of |
Collabera Houston, Texas Title: Application Support Analyst (Allegro) Location: Houston, TX Duration: 6+ Months CTH Description: This person's primary support will be focused on the ETRM application, Allegro. The role is functional, so this person will be providing application support. This position supports the Client's Back Office applications, primarily supporting Allegro end-user support requests, including system acc |
Collabera houston, Texas DayToDay Responsbilities: Setting up computers Imaging laptops Shipping out equipment/hardware Support their users Customer service focused Must Have: High school diploma, college degree not required Background in IT; Working as a desktop/helpdesk technician for 1-2 years Having a strong hobby/passion for IT Knowledge of ticketing systems Customer service oriented Experience with MS Office NiceToH |
Collabera New york, New York Responsibilities: Production maintenance and enhancement Ensure all APS procedures are followed by teams performing Global Credit Support in Production Provides 1st and 2nd level support front to end including e-trading, risk, booking & settlement. Manage and own P1/P2 incidents and problems end to end. Qualifications: Bachelor’s degree in a numerate subject (Engineering, Computer Science, Math, P |
Collabera Phoenix, Arizona Note: The position is Onsite (No Work from Home). Position Details: Position: Operations Specialist (HR / ER Intake Specialist) Industry: Banking/Financial Services Job duration: 6 months (Possible Extension) Work Location: Charlotte, NC 28202 OR Phoenix, AZ 85004 (Onsite) Shifts: Monday – Thursday (10 AM – 5 PM EST) & Friday (10 AM - 6 PM EST) Pay Rate: $22.12/hour Start Date: 9/9/2024 Responsibi |
Ascendion Inc. Rio Rancho, New Mexico Required Skills: PC Hardware knowledge Strong customer service skills Strong phone support experience Strong computer skills within a MS/Windows environment Responsibilities: We are looking for motivated, hard-working professionals to join our growing Technical Support team in Rio Rancho, New Mexico. Potential candidates should possess strong customer service skills with the ability to provide tec |
Collabera Allen, Texas Title: Technical Support Specialist I Location: Allen, TX. Duration: 24+ months Responsibilities: Execute high-availability incident response for remote-hosted and Cloud-enabled customer operations Handle ServiceNow Incident Management, Change Management, and Problem Management Conduct remote network surveillance and event response Triage and resolve service-impacting incidents within SLA’s Partic |
Collabera Seattle, Washington Title: Technical Support Tech II- CNC Mechanic Duration: 11 Months Location: Seattle, WA Pay range: $25.50 - $28.50/Hr Job Description: Operate CNC Machines: Set up and operate CNC machines to produce precision parts. Interpret technical drawings and specifications to ensure accurate machining. Monitor machine operations and make necessary adjustments to ensure quality and efficiency. Sheet Metal |