NSD International, Inc
Stamford, Connecticut, 06901
Desktop Engineer IV Voice Scope Responsibilities: All desk end voice related incident and request management tasks. Deployment testing of new telephony devices (IPC dealer-board/Avaya handsets/headsets etc.) Troubleshooting user related incidents and escalating to 2nd/3rd for further investigation/instruction where needed Support day-to-day IPC related incidents and voice requests at users desks.