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Collabera
North Chicago, Illinois
Core Job Responsibilities Responsible for implementing and maintaining the effectiveness of the quality system. CAPA - Investigates standard testing out of tolerance and out of specification (OOS) results including complaints. Supports ticket trending process and maintains quality records. Takes ownership and approves any OOS, invalid, and/or aberrant results. May write protocols for investigation
Collabera
Long Beach, California
PAY RANGE: $22/hr - $23/hr Help new Medicare members understand their health plans and benefits. Guide members through the onboarding process, answer their questions, and address any issues. Participate in training about member benefits. Must Have Skills: Knowledge of Medicare/Medicaid. Basic understanding of managed healthcare and Medicare. 4 years in customer service and healthcare. Language (An