Collabera
Canonsburg, Pennsylvania
Title: Tier 1/Tier 2 Helpdesk Analyst Location: Canonsburg, PA - 5x on site Duration: 6+ Months Responsibilities: Provides documented break/fix solutions to resolve interruption or performance degradation issues Proposes and evaluates new service offerings, advocating customer requirements and perspective and maintaining alignment with the IT roadmap Provides timely and accurate updates of asset m