PC Network
Harrisburg, Pennsylvania
Help Desk Supervisor Location: Remote / Mechanicsburg, PA The Help Desk Supervisor will be responsible for oversight of all Enterprise Help Desk personnel including staffing, service and service delivery. This is a 24X7x365 operation offering tier-1 and tier-2 service support. RESPONSIBILITIES: Solve unresolved problems from Level 1 and Level 2 Support documentation for Level I and Level II proced