Collabera Baltimore, Maryland Education Qualification: •Bachelor's degree in Nursing, Associates Degree in Nursing, Diploma in Nursing •3 years clinical experience, and 5 years HEDIS and Overread experience. •At least two consecutive HEDIS seasons with the same company. •10 years of recent HEDIS abstractions/overreads experience in the payer/health insurance side of HEDIS or with a HEDIS vendor Required Skills: •3 years clinic |
Collabera Boston, Massachusetts 100% Remote position for Eastern time zone candidate only! Monitor and sets targets for call agents to achieve based on aligned KPIs Provides feedback guidance and support to call agents. Reviews and assesses current procedures and identifies opportunities to improve claimant service, effectiveness, and productivity. Works with Enablement Manager to escalate and resolve all technology roadblocks f |