Displaying 1 - 2 of 2

Customer Service Representative

Ascendion Inc.
Rio Rancho, New Mexico
Responsibilities: Manage the escalated service requests of customers through different access channels. Take Inbound calls for customers calling into Escalations department. Route to appropriate area and or open a new case/complaint or escalate current case/complaint. Work flow daily 15- 20 calls and 40- 50 complaints overall to work and resolve. Responsible for validating customer entitlement. Lo

Infrastructure Technician I or II

Softworld Inc
Bayard, New Mexico
Job Title: Infrastructure Technician I Job Location: Bayard, NM 88023 Onsite Requirements: Experience in computer/electronic systems hardware/software troubleshooting, maintenance, and repair. Relevant Certification to this role. Perform voice, network, and PC and basic wireless troubleshooting to isolate and diagnose infrastructure problems Job Description: What You Will Do: Set-up, deliver and i