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Avaya Engineer

Collabera
Charlotte, North Carolina
Responsibilities: The position will reside in the Bank Real Time Collaboration Contact Center Engineering team directly supporting Architecture and Engineering functions for Contact Center products and solutions. Responsible for development of program schedule, program tasks, communication materials for senior leadership and Contact Center engineering documentation in relation to fast moving progr

MS Teams Engineer

Collabera
Chicago, Illinois
Position: Microsoft Teams Engineer Duration: 12 Months (Possible Extension) Location: Richmond, Virginia or Chicago, Illinois (Hybrid Model) Position Summary: This job is responsible for implementing the engineering approach to transition the Bank from legacy for Business to MS Teams on a large enterprise scale for over 200K users. The Teams Engineer is responsible for the scoping, assessment, pla