Digital Technology Solutions
Lansing, Michigan
DTS is looking for experienced Contact Center Engineer (NICE CXOne) for a direct client position in Lansing, MI Top Skills & Years of Experience: Knowledge of Nice InContact CXone (ACD, IVR, Auto Dialer, OMNIChannel, WFM, Studio, Interaction Analytics, POCs & Auto Attendant) [5+ years of experience preferred] NICE CXOne Studio experience [3+ years of experience preferred] Ability to program in one