United Nations Federal Credit Union New York, New York Supervise, coach, monitor, motivate, and train staff. Conduct ongoing quality reviews. Ensure that all member phone calls, chats, emails and correspondence are responded to accurately and in a timely manner. Provide effective supervision of Contact Center staff and oversee daily departmental operations. Complete performance reviews and design development plans. Drive achievement of goals and objec |
Middlesex Savings Bank Westborough, Massachusetts, 01581 Overview The Payment Systems Department is responsible for several of the Bank's critical functions (including but not limited to processing ACH and Wire Transfer files). The Payment Systems Supervisor is a key role focused on ensuring these high-risk transactions are processed accurately and timely, while mitigating the inherent risks. The Payment Systems Supervisor is expected to maintain profic |