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ITSM Operations Analyst

Strategic Systems
Chicago, Illinois, 60631
Job Title: ITSM Operations Analyst Location: Chicago IL 60631 Duration: 12 Months contract Shift timings: M-F/8-5 Pay rate: $35/hr on w2 Job Description Under the general direction of Head of IT Plant Operations, the ITSM Operations Analyst role provides operational execution resolving end user concerns and requests. This role will provide Tier 2 and Tier 3 support services and act as an escalatio

Service Desk Analyst

Strategic Systems
Hillsboro, Texas, 76645
Job Title: Service Desk Analyst Location: Hillsboro TX 76645 Duration: 12 Months contract Shift timings: M-F/8-5 Pay rate: $25/hr on w2 Job Description The IT Service Desk Analyst is part of the Global Service Desk team which acts as a single point of contact for the intake, triage and resolution of incidents and management of requests. Our Service Desk employs a flexible support model which allow