Ascendion Inc. Rio Rancho, New Mexico Responsibilities: Manage the escalated service requests of customers through different access channels. Take Inbound calls for customers calling into Escalations department. Route to appropriate area and or open a new case/complaint or escalate current case/complaint. Work flow daily 15- 20 calls and 40- 50 complaints overall to work and resolve. Responsible for validating customer entitlement. Lo |
Collabera Atlanta, Georgia Position Details: Title: Instructional Designer Location: 100% Remote Pay Range: $35.00/hr - $37.00/hr Duration: 12 Months Summary : Designs training programs, including formal classes, eLearnings, online courses and self-study sessions for field employees. Works with subject matter experts and identifies target audience's training needs, then applies tested instructional design theories, practice |
Collabera Mesa, Arizona Title: Data Center Technician Pay rate: $20/hr to $26.39/hr Location: Mesa, AZ Duration: 6 months Responsibilities: Deliver simple, sustainable, and repeatable solutions and processes. Work closely with our Network Engineering & Network Technical Project Manager teams to ensure fast, smooth rollout of new designs and products. TCP/IP networking knowledge- Broad understanding of infrastructure tech |
Collabera Houston, Texas Job Title: Change Management Advisor Location: Spring, TX Duration: 12 Months contract + Extension DayToDay Responsbilities: Develop understanding of the topic/technology/processes to be able to assess the change impact Support communication efforts, responsible for the process and content of items like newsletters, videos, dashboards, and websites Create change management strategy and lead change |