Ascendion Inc. Rio Rancho, New Mexico Job Title: Customer Service Representative Job Description: Manage the escalated service requests of customers through different access channels. Take Inbound calls for customers calling into Escalations department. Route to appropriate area and or open a new case/complaint or escalate current case/complaint. Work flow daily 15- 20 calls and 40- 50 complaints overall to work and resolve Act as a c |
Collabera Austin, Texas Responsibilities: Provide unbiased assistance to Medicaid Providers regarding eligibility, medical claims status, and other program-related inquiries Assist with resolving problems and escalations as needed Respond to phone inquiries in a prompt, courteous, and concise manner Document all interactions accurately in online logs Transfer callers to other Call Center units when necessary Meet individ |
Collabera Des Moines, Iowa Hiring for Customer Service Representative: Note: The position is Hybrid. Position Details: Position: Customer Service Representative Industry: Banking/Financial Services Job duration: 12+ months Location: West Des Moines, IA 50309 Final Work Schedule: 7:00 am to 3:30 pm M-F - 5 open Hybrid (A/B week one week onsite and one week remote after 1 moth of onsite training) Pay Range: $20/hour - $21/hou |
Collabera West Des Moines, Iowa Position Details: Position: Loan Servicing Representative Industry: Banking Job duration: 12 months (Possible Extension) Location: West Des Moines, IA 50266 Shift working: Mon-Fri Pay range: $19/hr. (without benefits) Responsibilities: Support Loan Servicing; seek ways to improve individual work processes within established procedures. Perform routine transactional support tasks. Regularly receive |