Displaying 1 - 2 of 2

NetVision Resources, Inc
Woodlawn, Maryland, 21207
Position Description: Manage the ticket queues for the Tier 1 and Tier 2 CCaaS (AWS Connect) application support team. Provide guidance and assistance to Tier 1 and Tier 2 resources as needed. Provide a daily summary (reports through the ServiceNow ITSM) to the customer and technical leads with information on any highlights or issues that may need potentially have bigger impacts. Provide recommend
Delta System and Software Inc.
Delaware
- Job Title: Abinitio Lead - Job Location: Wilmington, DE (Hybrid with 2 days in office) - Travel Type: On-site (no expenses covered) - Experience Required: 8+ years of hands-on experience - Additional Skills: AWS knowledge is a plus.