Speridian Technologies, LLC
Schaumburg, Illinois
1.Good knowledge of Contact Center Domain preferably 4+ years 2.Good knowledge of IVR routing flows using Genesys, Genesys Cloud CXHands-on knowledge on automating IVR flows 3.Testing Experience using Cyara cloud-based application to execute & develop automation scripts and writing SQL queries 4.Testing Experience in all phases of the test cycle in CC domain, including Integration/System Testing,