PC Network Harrisburg, Pennsylvania Contact Center Technology Architect Design and implement voice and contact center solutions Migrate from on prem contact center to cloud hosted contact center as a service provider in a PCI compliant environment Plan, document, and support the configuration of contact center supporting solutions Create detailed solution designs and documentation that supports the development, implementation, and o |
PC Network Harrisburg, Pennsylvania Language IVR Architect Design and implement systems that use automated speech recognition (ASR) technology Design and implement call flows, IVR scripts, queues, and routing strategies to optimize call handling and customer experience Collaborate with other architects and teams to ensure the overall architecture aligns with best practices and industry standards Manage the setup, configuration, and |
PC Network Harrisburg, Pennsylvania AZURE Engineer Responsible for the implementation and management of applications and infrastructure on Microsoft Azure Collaborate with stakeholders to design and architect Azure infrastructure solutions Translate business requirements into technical specifications Implement best practices for scalability, reliability, and performance Configure and deploy various Azure services, including Virtual |
PC Network Harrisburg, Pennsylvania CyberSecurity Architect Responsible for planning, designing, testing, implementing, and maintaining the UBOS computer systems and network security and infrastructure Develop a complete understanding of the program's technology and information systems Design, build, implement, and support enterprise-class security systems Lead design and development of centralized access via AD for all systems part |
PC Network Harrisburg, Nebraska Infrastructure Analyst Support PTC's Infrastructure team with overseeing and coordinating activities associated with the UBOS program, with a focus on the following domains: infrastructure design, environment sizing, networking, firewall, cloud hosting, system administration, licensing, security, and access control Contribute to planning and readiness activities Capture, monitor, and report on con |
PC Network Harrisburg, Nebraska AZURE ARCHITECT Responsible for architecting end-to-end Microsoft Azure solutions and lead the overall design across infrastructure, apps, and data solutions Collaborate with stakeholders to design and architect Azure infrastructure solutions Responsible for conducting and revising sizing assessments for the solution components for UBOS and the high volume of transactions to be processed by UBOS o |
PC Network Washington, District of Columbia, 20002 Project Control support person to support the SMARTID project. The SMARTID project control support personnel is responsible for establishing meetings, taking meeting notes, distribution of notes to meeting participants, development of action items, tracking action items to completion and escalating where necessary. Furthermore, the SMARTID administrative assistance may perform badge reconciliation |