PC Network Harrisburg, Pennsylvania Help Desk Supervisor Location: Remote / Mechanicsburg, PA The Help Desk Supervisor will be responsible for oversight of all Enterprise Help Desk personnel including staffing, service and service delivery. This is a 24X7x365 operation offering tier-1 and tier-2 service support. RESPONSIBILITIES: Solve unresolved problems from Level 1 and Level 2 Support documentation for Level I and Level II proced |
PC Network Washington D.C., District of Columbia, 20001 Project Controls Manager-Program Scheduler Washington, DC. PCN is seeking a highly driven, effective, and efficient individual who wants to impact a once in a generation program. Ideal candidates will have a successful track record and thrive on building teamwork amongst diverse groups of people and increasing transparency and communication with stakeholders. Are you ready to join our team? SUMMAR |
PC Network Harrisburg, Pennsylvania, 17111 PCN is looking for an experienced Citrix Netscaler Engineer to join our team in Harrisburg, PA. This position description is for the services of an experienced Citrix NetScaler engineer to work in a full-time, 2-3 days on-site position with a Pennsylvania state government agency. Candidates for this position must have and demonstrate extensive knowledge of load balancing technology including algor |
PC Network Harrisburg, Pennsylvania, 14601 PCN is looking to hire a Telecom Incident Manager (REMOTE) Description: The role will involve working directly with our customers and other stakeholders handling escalations and incidents across multiple network technologies and topologies. The role will also involve owning and driving incident management bridge calls and chats with internal support organizations, as well as with the customer. Res |
PC Network Washington, District of Columbia, 20002 PCN is looking to add a Technical Writer for Corporate security -Policy to join our DC team. Essential Functions The individual shall be responsible for completion of all work related to creation and maintenance of the Corporate Security policies and supporting procedures, ensuring that the documents are kept current. The individual shall consult in the planning process with Corporate Security and |
PC Network Harrisburg -REMOTE, Pennsylvania, 17111 Service Management Analyst - Remote Opportunity Job Profile Summary: Oversees, facilitates, and administers ITIL based service support and/or technical account management in the coordination of change management and customer account management. Responsibilities include the management and oversight of service delivery processes, which may include incident management, Major Incident Management, prob |
PC Network Harrisburg, Pennsylvania, 17111 ITIL ANALYST - REMOTE WORK PCN is looking to add an ITIL Analyst to our team. Job Profile Summary Oversees, facilitates, and administers ITIL based service support and/or technical account management in the coordination of problem ownership and customer account management on a 9x5 basis. Responsibilities include the management and oversight of service delivery processes, which may include incident |
PC Network REMOTE, Pennsylvania, 17111 BIS/Mapper Developer REMOTE WORK Position Description: This senior technology consultant provides application support for the Department's mission-critical Client BIS (formerly known as MAPPER) applications on ClearPath Dorado and Windows. This individual delivers solutions and prepares and delivers time-sensitive updates to the critical BIS applications to meet federal and state mandated regulati |
PC Network Washington - Hybrid, District of Columbia, 20002 PCN is currently recruiting for Project Managers, in the Washington DC (next to Union Station) area, who will be responsible for managing medium to large complex physcial security projects. Individual in this role uses advanced knowledge of security countermeasures, project management processes and controls to accomplish project objectives by planning and evaluating project activities with some in |
PC Network Washington, District of Columbia, 20002 Project Control support person to support the SMARTID project. The SMARTID project control support personnel is responsible for establishing meetings, taking meeting notes, distribution of notes to meeting participants, development of action items, tracking action items to completion and escalating where necessary. Furthermore, the SMARTID administrative assistance may perform badge reconciliation |
PC Network Harrisburg, Pennsylvania Contact Center Technology Architect Design and implement voice and contact center solutions Migrate from on prem contact center to cloud hosted contact center as a service provider in a PCI compliant environment Plan, document, and support the configuration of contact center supporting solutions Create detailed solution designs and documentation that supports the development, implementation, and o |
PC Network Harrisburg, Pennsylvania Language IVR Architect Design and implement systems that use automated speech recognition (ASR) technology Design and implement call flows, IVR scripts, queues, and routing strategies to optimize call handling and customer experience Collaborate with other architects and teams to ensure the overall architecture aligns with best practices and industry standards Manage the setup, configuration, and |
PC Network Harrisburg, Pennsylvania AZURE Engineer Responsible for the implementation and management of applications and infrastructure on Microsoft Azure Collaborate with stakeholders to design and architect Azure infrastructure solutions Translate business requirements into technical specifications Implement best practices for scalability, reliability, and performance Configure and deploy various Azure services, including Virtual |
PC Network Harrisburg, Pennsylvania CyberSecurity Architect Responsible for planning, designing, testing, implementing, and maintaining the UBOS computer systems and network security and infrastructure Develop a complete understanding of the program's technology and information systems Design, build, implement, and support enterprise-class security systems Lead design and development of centralized access via AD for all systems part |
PC Network Harrisburg, Nebraska Infrastructure Analyst Support PTC's Infrastructure team with overseeing and coordinating activities associated with the UBOS program, with a focus on the following domains: infrastructure design, environment sizing, networking, firewall, cloud hosting, system administration, licensing, security, and access control Contribute to planning and readiness activities Capture, monitor, and report on con |
PC Network Harrisburg, Nebraska AZURE ARCHITECT Responsible for architecting end-to-end Microsoft Azure solutions and lead the overall design across infrastructure, apps, and data solutions Collaborate with stakeholders to design and architect Azure infrastructure solutions Responsible for conducting and revising sizing assessments for the solution components for UBOS and the high volume of transactions to be processed by UBOS o |