InfoVision
San Mateo, California, 94402
Service Desk Technician (100% Remote) Longterm Roles and responsibilities of the Service Desk Technician I position include… Service Desk Support: Diagnoses and resolves basic hardware and software issues. Troubleshoots low complexity network and connectivity problems. Assists users with account setup, password resets, and access-related issues. Utilizes remote support tools to assist users locate