HCLTech Telecommute Required Qualifications : 5+ years of experience in Customer Support, CX, VOC or similar functions +4 years of experience in CX or support/service data analysis or related +fields including customer insights analysis, statistical analysis, and +data science 3+ years of experience in customer experience program management, survey 3+ design and implementation Comfortable working autonomously and pro |
HCLTech Job location not provided Job Title: Account Representative Location: United States (Remote) Department: Operations Reports To: Account Supervisor Summary: Entry level representative responsible for providing premier customer service on inquiries, processing orders, explaining client products, and handling complaints in a prompt, courteous, clear and concise manner. At minimum, this position handles the primary business, o |