NetVision Resources, Inc Woodlawn, Maryland, 21207 Position Description: Manage the ticket queues for the Tier 1 and Tier 2 CCaaS (AWS Connect) application support team. Provide guidance and assistance to Tier 1 and Tier 2 resources as needed. Provide a daily summary (reports through the ServiceNow ITSM) to the customer and technical leads with information on any highlights or issues that may need potentially have bigger impacts. Provide recommend |
SynergisticIT Baltimore, Maryland Since 2010 Synergisticit has helped Jobseekers get employed in the tech Job market by providing candidates the requisite skills, experience and technical competence to outperform at interviews and at clients. Here at SynergisticIT We just don't focus on getting you a tech Job we make careers. In this Job market also, our candidates are able to achieve multiple job offers and $100k + salaries. plea |
SynergisticIT Baltimore, Maryland Since 2010 Synergisticit has helped Jobseekers get employed in the tech Job market by providing candidates the requisite skills, experience and technical competence to outperform at interviews and at clients. Here at SynergisticIT We just don't focus on getting you a tech Job we make careers. In this Job market also, our candidates are able to achieve multiple job offers and $100k + salaries. plea |