Compass Solutions Washington, District of Columbia, 20004 Description The Network Engineer role is to develop and maintain the high-level design & low-level design plan for the overall logical and technical network architecture. This individual will provide technical solutions and consulting across the organization, from strategic decision making down to the project planning level. The Network Engineer will gain organizational commitment for all network |
Compass Solutions Washington, District of Columbia, 20004 The IT Operations Support Specialist shall: a) Provide technical assistance in all aspects of data processing operations. b) Work with Server applications. c) Have technical experience in the utilization and implementation of tools to monitor the server applications. d) Have knowledge on how to identify, investigate and troubleshoot error conditions to help remediate system failure conditions. e) |
Compass Solutions Washington, District of Columbia, 20004 Duties and Responsibilities: Provide support of incoming requests via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Perform |
Compass Solutions Washington, District of Columbia, 20004 Duties: a. Identify network problems, and recommend improvements to ensure optional performance; b. Ability to monitor and analyze data traffic patterns within the OCFO Network infrastructure c. Ability to enhance security and knowledge of the latest security threats, worms, and malware and advise on how to deter them; d. Ability to reliability of the network through the above actions; e. Extensiv |
Compass Solutions Washington, District of Columbia, 20004 Duties and Responsibilities: Effectively manages inquiries about software usage, deployment, license availability and external vendor license audit report requests in a timely manner; Tracks, validates and manages software purchase orders as appropriate in line with County policy; Maintains records relating to the issuing of license keys; Identifies candidates for harvesting licenses from retired |
Compass Solutions Washington, District of Columbia, 20004 Complete Description: The Service Desk Technician Level 2 provides technical support for customers who experience computer and software issues in the areas of standard Windows desktop applications as well as applications developed by the OCFO and its vendors. This position serves as the first point of contact for troubleshooting hardware and software problems. Duties & Responsibilities: Respond to |
Compass Solutions Washington, District of Columbia, 20006 *Hybrid Position - currently required to be on-site EO Wednesday* *40 hours/week* Complete Description: The IT Operations Support Specialist shall: a) Provide technical assistance in all aspects of data processing operations. b) Work with Server applications. c) Have technical experience in the utilization and implementation of tools to monitor the server applications. d) Have knowledge on how to |
Compass Solutions Washington, District of Columbia, 20006 Duties and Responsibilities: Effectively manages inquiries about software usage, deployment, license availability and external vendor license audit report requests in a timely manner; Tracks, validates and manages software purchase orders as appropriate in line with County policy; Maintains records relating to the issuing of license keys; Identifies candidates for harvesting licenses from retired |
Compass Solutions Washington, District of Columbia, 20006 BACKGROUND: The primary responsibility of the Technology Services’ (TS) ERP Cloud Solution Delivery team is to maintain and support two highly visible cloud systems, Coupa and Workday. We are seeking one Coupa Analyst to augment the team. The Contractor will provide support which includes troubleshooting Production issues, configuring Coupa application, performing end-to-end testing of integration |
Compass Solutions Washington, District of Columbia, 20005 Engagement Type: Contract Short Description: Short Description: A215: Information Assurance and Security Specialist Master *Hybrid position - Must be willing and able to report on-site to DC offices 1x every 2 week period. Complete Description: Duties: a. Identify network problems, and recommend improvements to ensure optional performance; b. Ability to monitor and analyze data traffic patterns wi |
Compass Solutions Washington, District of Columbia, 20006 *Hybrid position - candidate will need to report on-site 3x/week* Complete Description: Duties and Responsibilities: Provide support of incoming requests via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. |