Collabera Boston, Massachusetts 100% Remote position for Eastern time zone candidate only! Monitor and sets targets for call agents to achieve based on aligned KPIs Provides feedback guidance and support to call agents. Reviews and assesses current procedures and identifies opportunities to improve claimant service, effectiveness, and productivity. Works with Enablement Manager to escalate and resolve all technology roadblocks f |
Collabera Framingham, Massachusetts Top Retail Client looking for Project Analyst on 100% Remote Job Tile: Project Analyst Duration: 5+ Months Contract (Contract to Hire opportunty) Location: 100% Remote (Framingham, MA) About the role: We seek a proactive Project Analyst, that can identify operational needs across our portfolio of work and will be responsible for gathering data and building reports to showcase the work our team doe |