Collabera San Antonio, Texas Qualifications: Minimum of 2 years working as an experienced IT desktop support technician. Work to resolve help desk and IT related issues. Resolve help desk tickets including troubleshooting hardware and software issues. Tier 2 level support for end users. |
Collabera San Antonio, Texas Must Haves: At least 1-2 year Helpdesk Experience. MS Office Experience. Good Understanding of TCP/IP/DHCP/DNS Networks. Active Directory Experience. Troubleshooting and ticketing experience. Take 40+ calls per day and resolving desktop issues over the phone and by remote. |