Ascendion Inc. Tampa, Florida About Ascendion Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in New Jersey, our workforc |
Collabera North Chicago, Illinois Description: Responsibilities: Answers general questions and redirects misplaced calls Leverages procedures, policy manuals, knowledge databases, other reference materials, etc. to answer employee and manager inquiries and resolving employee and manager HR transactions Guides HR Employee Self-Service and Manager Self-Service transactions Executes select HR related transactions (e.g., data changes) |
Collabera Boston, Massachusetts Responsibilities: Provide unbiased assistance to Medicaid Providers regarding eligibility, medical claims status, and other program-related inquiries Assist with resolving problems and escalations as needed Respond to phone inquiries in a prompt, courteous, and concise manner Document all interactions accurately in online logs Transfer callers to other Call Center units when necessary Meet individ |